Question 1

What if I cant afford counselling? will I be turned away?

Accepted Answer

Though we do hope our clients will help us to pay our bills, we do take on some clients with no or very low charge. Please do contact Loz on: 0427 527 244 and you can discuss your situation with her privately.

Question 2

How does Telehealth work?

Accepted Answer

Telehealth is a program we use to be able to talk with clients over the internet. 
You can be at home, or in any quiet space and we can connect with you via computer or mobile.
We will send you a link to meet up and all you need to do is click on it at the beginning of your session.

Question 3

Where are you located?

Accepted Answer

we are located in Heathcote, Victoria 3523
Click here to find our location on Google Maps... hope it works?

Question 4

How do I book for a counsellor?

Accepted Answer

Feel free to book online,
 on our website across the top to the tab "Book Online"
Alternatively you can click here:
 https://clientportal.powerdiary.com/clientportal/trafmorgroup

Question 5

What is your business contact phone number?

Accepted Answer

You can contact us on 0427 527 244 or call our office on 03 5433 3174 during normal business hours

Question 6

What issues can I discuss with the counsellor?

Accepted Answer

You can talk about anything that is struggling for you. 
Narcissistic parents or partners
A sexual Partners Support
Alcohol and drugs support
Depression and anxiety
Greif and Loss
Chronic Pain Issues
Anger Management
Identity Issues
Just to name a few - If you want more clarification please contact Loz on: 0427 527 244 and she can help you with more support.

Question 7

Will you help me even if I am not in Australia?

Accepted Answer

With our Telehealth service and the internet we can reach any client anywhere in the world.
Send a message to Lozcraig@trafmorgroup.com.au to discuss how easy the Telehealth function is.

Question 8

Can't find what you looking for?

Accepted Answer

Please email your question to Loz. 
Click here: lozcraig@trafmorgroup.com.au

Frequently asked questions